Keylex Digital Locks Online
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T. 01380 729600

Keylex Digital Locks Online | Delivery Charges

UK Mainland (excluding Scottish Highlands)

Delivery is free for all orders with a net goods value > £150.00 (excl. VAT) - Otherwise our charges are as follows:

Next Working Day Unspecified Time £8.50 net + VAT
Next Working Day Before Noon £18.00 net + VAT
Next Working Day Before 10.00am £25.00 net + VAT
Next Working Day Before 9.00am £30.00 net + VAT
Saturday AM Before Noon £30.00 net + VAT

Scottish Highlands, Isles & Islands (incl. Isle of Man), N.I. & Rep. of Ireland

Delivery is free* for orders with a net goods value > £275.00 (excl. VAT) - Otherwise our charges are as follows:

2/3 Day Service Unspecified Time £35.00 net* + VAT**
     * exceptions may apply ** VAT excluded for ROI (with VAT No.)

Channel Islands & EU Member States (excluding UK & Rep. of Ireland)

Charges are as follows:

2/3 Day Service Unspecified Time £52.50 net* + VAT**
     * exceptions may apply  ** Channel Islands only

International Customers - When ordering from non EU member countries or when ordering for delivery to non EU member countries, please send your order via email to e: We will process all international orders manually and advise the correct carriage/freight charge based upon best available rates.

Freight rates will be calculated separately for all overseas orders (excluding Rep. of Ireland, Channel Islands & EU member states). We will contact you upon receipt of your order and advise you accordingly. If you prefer we can hold your order collection by a carrier of your choice.

Order Receipt/Delivery Acceptance

Keylex Digital Locks Online

We use Federal Express for most orders. We issue tracking numbers against each online order or via email requests -


If there is no one to receive your Federal Express items, a card will be left with a number for you to call to rearrange delivery. By default, Federal Express will attempt another delivery the next working day. Where deliveries include missing or damaged items, please indicate accordingly on the receipt. For further information please see our terms and conditions of sale.

Federal Express Statement

If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice with information on when the next delivery attempt will be made. If you need more information about a package, please call Customer Service.

Bulk Consignments

Palletized bulk consignments will be delivered via various logistics providers usually on a 2/3 day service.

Stock Availability

We endeavour to hold stocks of most items shown on this web site. If items are out stock then we will inform you that this is the case. Often, out of stock items are available within 2 to 3 working days from order acceptance. Where this is not the case the lead time from our manufacturing partners is usually no more than 16 days hence.

Keylex Digital Locks OnlineKeylex Digital Locks Online

Relcross Limited

Keylex Digital Locks Online
Keylex Online Authorized Distributor

Our sales team is available Monday to Friday from 8.30am until 5.00pm.


T. 01380 729600
F. 01380 729888

Same day despatch for stock items ordered prior to
3.00pm Monday to Friday.


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Door Hardware Federation_______________

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Trade Accounts

Keylex Digital Locks Online

Keylex Online Authorized Distributor

Register and request a trade credit account here. Apply online and, subject to status, we will open a net monthly trade account for you.

Account Application

All Public Sector enterprises such as NHS Trusts, Schools and Universities will receive credit terms automatically when orders are supported by official purchase order documentation.

Email official orders as an
attachment here


T. 01380 729600
F. 01380 729888


Telephone Support

Our team of trained sales staff will be pleased to assist you in choosing the correct product to suit your doors while ensuring you comply with current certification legislation.

As well as our online ordering facility we can take orders over the telephone or via email if you prefer.

Keylex Digital Locks OnlineKeylex Online Authorized Distributor

Copyright © 2019 Keylex Digital Locks Online  |  All Rights Reserved
Relcross Ltd (Keylex Digital Locks)
Hambleton Avenue
SN10 2RT

t: 01380 729 600